After parents complained about the problems with a new dosing system, the health care giant Johnson & Johnson has finally decided to recall its entire United States supply of infant’s Tylenol. This recall was a voluntary move made by the company and it involves about half a million bottles of grape flavored liquid Tylenol for children younger than 2 years. After earlier recalls the company has just returned to the market with the infant’s Tylenol in November but now will be out of the market for an indefinite time.
Already, a few complaints regarding the Simple Measure dosing system that’s supposed to make it easier to fill a syringe with the right amount of the grapey painkiller and fever-reducer, were recorded by the company and the huge size of this latest recall beckons towards large problems in the manufacturing process of the product. According to NJ, the second largest drug maker of the world, the problems involve a new bottle design, which was intended to prevent accidental ingestion and ensure accurate doses. But when parents inserted a syringe into the bottle, some accidentally pushed a protective cover inside. To date, Johnson & Johnson has received 17 complaints, a company spokeswoman, Bonnie Jacobs, said. However, in a statement, Johnson & Johnson said, “No adverse events associated with this action have been reported to date and the risk of a serious adverse medical event is remote.”
According to the company, the recall is only from the stores and wholesalers and the consumers can still use the product provided that the protective cover at the top of the bottle remains in place. There’s nothing wrong with medicine itself, the company said. The recall does not affect Tylenol for children 2 years and older, for which the company also introduced a new but different design.
Recently the company closed down a factory which caused it a loss of around 1 billion dollar. Regarding its over-the-counter products business last month, it decided to shift its management and in the last two years it had recalled many million units of Tylenol, Benadryl, Motrin and similar products because of their poor labeling, adulterated ingredients and bad odors. Besides that the company is struggling to maintain customer loyalty and in its famous baby shampoo which is said to contain carcinogenic ingredients, it’s still in the troubled waters. Johnson & Johnson has offered its sincere apology to the consumers.